Support

Last updated: 2026-05-20

Need help with DT? We're here to help. Most questions are answered below — if not, write to us and we will respond within 2 business days.

Contact

General support: [email protected].
Privacy and data requests: [email protected].

Stadium mode

Open the app, choose your match, then either share your GPS location or scan the QR code on your match ticket.
If we can match your QR to a live match you will join the chat instantly. Otherwise an operator will review your QR and approve access shortly.

Account

Reset your password from the login screen using the 'Forgot password' link.
To delete your account, go to Profile → Delete account. All personal data is removed within 30 days.

Permissions

Camera is used only to scan ticket QR codes and to take chat photos.
Location is used only at the moment you tap the GPS verification button.
Microphone is used only for voice messages.
You can revoke any permission from your device settings at any time.

Report content

To report inappropriate chat content or abusive behaviour, write to [email protected] with a screenshot. We review reports within 24 hours.